VCO Sample Calls

VCO Users
Call local relay TTY number
Communications Assistant: [TTY] Relay (State), Agent ### What number would you like to dial? GA
VCO Caller: [TTY] VCO Pls GA
Communications Assistant: [TTY] VCO is on. What number would you like to dial? GA
VCO Caller: [Voice] Please dial ###-#### GA
Communications Assistant: [TTY] Dialing local call, ringing 1...2...3...(F) Hello, this is Mary GA
VCO Caller: [Voice] Hi, Mary! This is Ann and I have a question for you, please. GA
Communications Assistant: [TTY] Okay, how can I help you? GA

Calling Tips: Please have the phone number ready. When the Communications Assistant answers, give him or her the area code and phone number you want to call. Direct your conversation to the voice user as if the Communications Assistant were absent. The agent will relay everything that is said. When you leave a message you may also want to indicate that you have called through Communications Assistant.

Voice Users
Call local relay voice number
Communications Assistant: [VOICE] Relay (State), Agent ### What number would you like to dial? GA
Voice Caller: [VOICE] Please dial ###-#### GA
Communications Assistant: [VOICE] Dialing local call, ringing 1...2...3...
VCO User: [VOICE] Hello, this is Susan GA
Communications Assistant: [TTY] This is Relay (State), Hi Susan, this is Bob I want to know what will you do tonight? GA
VCO User: [VOICE] I don't have any plan tonight, what about you Bob? GA
Communications Assistant: [TTY] Would you like to go to the baseball game with me tonight? GA

Calling Tips: Please have the phone number ready. When the Communications Assistant answers, give him or her the area code and phone number you want to call. Speak in a slow and clear manner. Direct your conversation to the VCO user as if the Communications Assistant were absent. The Communications Assistant will relay everything that is said. When you leave a message you may also want to indicate that you have called through Communications Assistant.